Q. What hours is the Midway open?
A. Our general hours are School Days – open at 3:00 pm and Non-School Days – open at 12 Noon. To be certain, you will want to check with the event sponsor.
Q. What if I get there and the weather gets bad?
A. We cannot be responsible for weather and therefore we do not offer refunds. Some rides may be closed if there are unsafe weather conditions.
Q. May I exchange my ride tickets?
A. There are no refunds or exchanges allowed after you purchase your tickets.
Q. Do you accept credit or debit cards?
A. Generally our ticket booths accept most major credit cards. However, since we are a traveling company not all locations provide conceivability for your convenience we have ATMs available on most of our Midways.
Q. Do you have unlimited ride tickets?
A. When the event offers unlimited ride specials, your unlimited ride wristband is good only for one rider on one day and must be securely attached around your wrist in order to be valid. Lost or broken wristbands will not be replaced.
Q. What should we wear on the rides?
A. We encourage you to wear closed toe shoes and avoid wearing any loose clothing. It’s also a good idea to pull long hair up into a ponytail.
Q. Is there any age restriction on the rides?
A. Children under 2 are not permitted on any rides. Others must be personally responsible to be in good health and free of any conditions that may be aggravated by the rides.
Q. Do I have to pay to ride with my kids?
A. Every rider is required to have a ticket on each ride.
Q. Do you have height requirements for rides?
A. Check all rides to make sure you are tall enough. We post signs that have the height requirement and any specific guidelines at each attraction. For your safety, we strictly enforce these requirements. To view a list of height requirements for some of our attractions, click here.
Q. How can I stay safe at the Carnival and on the rides?
A. Our rides are secured with the latest safety equipment and are inspected daily. As a rider, here is a list of things you can do to help keep yourself safe:
- Walk – Don’t run on the midway
- Use caution while entering and exiting all rides
- Secure all loose articles
- Hold on to all lap bars when riding
- Stay in your seat while riding
- Do not rock seats
- Keep all hands and feet inside the cars while riding
- Stay seated until ride comes to a complete stop
- Wait for ride attendant to open all restraint devices
- Listen to the directions of the ride operators
- Please do not talk to ride operator while ride is in motion
“Be Safe, Play Safe, and Follow The Rules”
